Shipping Policy
Last Updated: April 24, 2026
At MELLLORA, we aim to provide a smooth, reliable, and transparent shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered so you know exactly what to expect when placing an order with us.
By placing an order on MELLLORA, you agree to the terms outlined in this Shipping Policy.
Shipping Costs
We maintain a simple and transparent shipping structure:
A flat shipping fee of $5 USD applies to all orders within the United States.
There are no hidden charges, minimum purchase requirements, or unexpected fees.
Shipping fees are clearly displayed at checkout before payment is completed.
Order Processing Time
Once your order is placed, our fulfillment team carefully prepares it to ensure accuracy and quality.
Processing Time (Handling): 1–2 business days
Orders placed after business hours, on weekends, or on holidays are processed the next business day.
During processing, payment is verified, items are inspected for quality, and the package is prepared for shipment. Customers will be notified promptly if any delay occurs due to stock availability or verification issues.
Order Cut-Off Time
Orders placed before 5pm (GMT-8:00) are processed the same business day.
Orders placed after 5pm (GMT-8:00) are processed the next business day.
This schedule ensures timely handling and efficient dispatch of orders.
Transit Time
Once your order has been shipped, the transit period begins.
Estimated Transit Time: 5–8 business days after dispatch
Delivery times are estimates and may vary due to courier performance, weather conditions, holidays, peak shopping periods, or other circumstances beyond our control. Tracking information is provided once the order ships. We work with trusted U.S.-based courier partners to ensure secure and timely delivery.
Estimated Total Delivery Time
Your total delivery time includes both order processing and shipping transit:
1–2 business days (order processing / handling)
+ 5–8 business days (shipping transit)
Total Delivery Time: 6–10 business days.
Most orders arrive within this estimated timeframe; however, occasional delays may occur due to factors outside our control.
Shipping Coverage
MELLLORA ships exclusively within the United States.
Please provide a complete and accurate shipping address.
We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
Shipping Confirmation & Tracking
After your order is shipped, you will receive a confirmation email with:
Your tracking number
Courier company name
A direct link to track your shipment
If tracking information is not received within the expected timeframe, check your spam/junk folder or contact support@melllora.shop.
Delays & Unexpected Circumstances
Occasional delays may occur due to:
Weather events or natural disasters
Courier disruptions
Holidays or peak shopping periods
Security checks or address verification
We notify customers promptly and monitor shipments until they are successfully delivered.
Lost or Damaged Packages
If your package is lost or damaged during transit, contact us immediately at support@melllora.shop.
To assist efficiently:
Report lost or damaged items within 48 hours of delivery
Provide photos of visible damage to items or packaging
We coordinate with the courier and, once verified, offer a replacement or refund depending on the situation.
Change of Shipping Address
Need to change your shipping address after placing an order? Contact us as soon as possible at support@melllora.shop.
Changes can only be made before the order has shipped.
Once the package is in transit, the delivery address cannot be modified.
Failed Delivery Attempts
If a courier cannot deliver because no one is available:
They may attempt a second delivery, or
Hold the package at a nearby pickup location
Follow the courier’s instructions to ensure prompt delivery. Packages returned to us can be reshipped after paying applicable re-shipping fees.
Order Tracking Support
If tracking information appears incorrect or has not updated for several days:
Contact: support@melllora.shop
We will communicate with the courier to provide accurate tracking and delivery updates
Updates to This Policy
MELLLORA may update this Shipping Policy to reflect changes in procedures, courier partnerships, or other compliance updates.
Updated policies will be posted here with the revision date clearly shown.
Customers are encouraged to review this page periodically for the latest shipping information.
Business Information
Business Name: MELLLORA
Live Chat Support: Available 24/7
Business Hours: Monday - Friday, 9am - 5pm (GMT-8:00) Pacific Standard Time Los Angeles
Contact Number: 📞 +1 (307) 622-4635
Email: support@melllora.shop
Business Address: 📍 16 PHILMONT LN, PALM COAST, FL 32164, United States