Contact
Last Updated: April 24, 2026
At MELLLORA, we prioritize open communication and reliable customer support. Whether you have a question about a product, an order, or would like to share feedback, our team is here to assist you professionally and promptly.
We understand that online shopping is built on trust, and our goal is to ensure a smooth and transparent experience for every customer.
How to Reach Us
You can contact MELLLORA using any of the methods below. Our team strives to respond within one business day during working hours.
Email Support:
For questions about orders, products, returns, or general inquiries, email us at support@melllora.shop.
Our inbox is actively monitored, and each message receives a personalized response.
Phone Support:
Speak directly with a representative during business hours:
📞 +1 (307) 622-4635
Phone support is available for order updates, delivery questions, payment assistance, and general inquiries.
Business Address:
You may contact us by mail at:
📍 16 PHILMONT LN
PALM COAST, FL 32164
United States
This address serves as the official business correspondence location for MELLLORA.
Social Media:
Stay connected through our official channels for updates, styling tips, and announcements.
FACEBOOK: MELLLORA
INSTAGRAM: MELLLORA
Customer Support Hours
Monday - Friday, 9am - 5pm (GMT-8:00) Pacific Standard Time Los Angeles
Closed on weekends and public holidays. Messages received outside business hours are reviewed once we reopen.
Response Time
Standard inquiries are addressed within 24–48 business hours.
During peak periods or holidays, responses may take slightly longer.
For urgent matters, phone support during working hours is recommended for faster assistance.
Common Reasons to Contact Us
Customers contact us for a variety of reasons, and all inquiries are treated with equal importance:
Product details, sizing guidance, or fabric information.
Order tracking or delivery confirmation.
Requests for returns, exchanges, or refunds.
Payment verification or checkout assistance.
Sharing feedback, suggestions, or concerns.
Business or collaboration inquiries.
Our objective is to make communication simple, transparent, and dependable, ensuring every customer receives the support they need.
Our Approach to Customer Service
At MELLLORA, we believe that exceptional service is built on respect, transparency, and accountability.
Every inquiry is handled personally; no automated responses.
We aim to resolve issues fairly, efficiently, and professionally.
Guidance is provided both before purchase and after delivery, ensuring you feel confident in every transaction.
Feedback and Suggestions
Your input is invaluable to us.
Customer comments are regularly reviewed to improve products, packaging, and service quality.
Suggestions and ideas are welcomed and help us enhance the overall shopping experience.
Business or Partnership Inquiries
Vendors, designers, or businesses interested in collaboration can contact us via email with the subject line “Business Inquiry.”
All proposals are reviewed by our management team and responded to if aligned with our brand direction and values.
Stay Connected
Keep up to date on new collections, styling tips, and store announcements through our official channels.
While our primary focus is personalized boutique customer service, our digital presence ensures you stay informed and engaged.
Business Information
Business Name: MELLLORA
Live chat Support: Available 24/7 for assistance and inquiries
Business Hours: Monday - Friday, 9am - 5pm (GMT-8:00) Pacific Standard Time Los Angeles
Contact Number: 📞 +1 (307) 622-4635
Contact Mail: support@melllora.shop
Business Address: 📍 16 PHILMONT LN, PALM COAST, FL 32164, United States